tk game Privacy Policy

1 Types of Information Collected

tk game collects certain information from you for various purposes. This information generally falls into two categories — what you provide directly and what is collected automatically while you use the Site.

1.1 Information You Provide

The following information may be collected during account registration, identity verification, or support requests:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Current address
• Any messages or information provided in the support chat

1.2 Automatically Collected Information

The following information is automatically logged when you visit the Site:

• IP address and device type
• Browser version and operating system
• Date, time, and pages visited on the Site
• Referral source (where you came from)
• Cookie and session data

2 Purpose of Using Information

Collected information is used only for specific and lawful purposes. tk game never collects unnecessary or excessive information.

• Managing, verifying, and securing accounts
• Processing deposits and withdrawals
• Providing bonuses, promotions, and VIP benefits
• Providing customer support — via live chat and email
• Preventing fraud and stopping account misuse
• Improving Site functionality and resolving technical issues
• Complying with legal obligations

To learn more about our terms of service, please read the Terms and Conditions page, which also covers matters relating to the use of information.

3 Data Storage and Security

tk game uses industry-standard security technology to keep your information safe. All data in transit is encrypted using SSL (Secure Socket Layer) encryption. Stored data is also subject to appropriate encryption and access controls.

Only authorised staff can access your information when there is a legitimate reason to do so. Regular audits are carried out to prevent unauthorised access to or modification of data.

Data is retained for as long as your account remains active or as required by legal obligations. Even after an account is closed, certain information may be retained for a specified period due to legal requirements.

4 Sharing Information with Third Parties

tk game never sells, rents, or transfers your personal information to third parties for commercial purposes. However, necessary information may be shared in the following limited circumstances:

4.1 Service Providers

Only the necessary information is shared with selected trusted organisations for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and managing technical infrastructure. These organisations are contractually bound to keep information confidential.

4.2 Legal Requirements

Where disclosure of information is required to comply with a court order, a lawful request from a government authority, or applicable law, a limited amount of information may be provided. In such cases, only the minimum necessary information is shared.

4.3 Fraud Prevention

Necessary measures may be taken to verify information in order to detect the opening of multiple accounts or fraudulent activity.

5 Cookies and Tracking Technology

The tk game site uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve the functionality of the Site.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, ensure security, and operate the core functionality of the Site. Without them, the Site will not work properly.

5.2 Functional Cookies

These cookies are used to remember your preferences (such as language selection) and to create a personalised experience.

5.3 Analytical Cookies

Anonymous statistics are collected to analyse visit patterns and improve Site functionality. This information cannot be used to identify you directly.

Most browsers have the option to control cookies. However, disabling cookies may limit some functionality of the Site.

6 Your Rights

As a user of the tk game platform, you have certain rights over your own information. We respect these rights and help you exercise them.

• Right to access: You may request to view the information stored in your account.
• Right to correction: You may request correction of inaccurate or incomplete information.
• Right to deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to restrict processing: In certain circumstances you may request that the use of your information be limited.
• Right to opt out of marketing communications: You may request to stop receiving promotional messages at any time.

To exercise these rights, please contact our support team. They are available in both Bengali and English, seven days a week, twenty-four hours a day, via live chat and email.

7 Protection of Minors

tk game provides services only to individuals aged 21 or above. We do not knowingly collect any information from minors. If a minor opens an account, it is identified during the identity verification process, the account is closed immediately, and the associated information is deleted.

In accordance with the Responsible Gaming Guidelines, we maintain various technical and procedural measures to protect minors.

8 Third-Party Links and Services

The tk game site may sometimes refer to third-party services. These services have their own privacy policies, for which tk game is not responsible. Payment service providers (bKash, Nagad, Rocket, Upay) follow their own data privacy policies.

9 Changes to the Policy

This privacy policy may be updated in response to changes in the service, legal requirements, or security improvements. If significant changes are made, a notice will be posted on the Site or sent to your registered email address.

Continuing to use the Site after any changes will be taken as acceptance of the updated policy. We therefore recommend checking this page regularly.

To learn more about us and understand our scope of work, you can read the About Us page.

10 Contact

If you have any questions about this privacy policy or any requests regarding your information, please contact our support team:

For quick answers to common questions, you can also visit our FAQ section.