Safe and Informed Entertainment

tk game Responsible Gaming

Entertainment is enjoyable only when it stays within limits. tk game believes every player should play with awareness and within their means — for fun, not to make money.

21+ For Adults Only
Commitment to Safe Play
24/7 Support Available
21+

Age Restriction is Mandatory

Players must be at least 21 years old to open an account at tk game and take part in any betting or casino activity. Age verification is mandatory at registration.

Our Position

Keep Gaming from Becoming a Problem

tk game is an entertainment platform — it is not a source of income or a way to solve financial problems. We want every player to set their own budget with awareness, manage their time, and take breaks when needed.

Gambling always carries the possibility of losing money. Before placing a bet, ask yourself — if I lose this amount, will it affect my daily life? If the answer is yes, do not play.

Our Terms and Conditions page sets out in detail the circumstances under which an account may be closed, and the steps we take to protect minors and people at risk.

If you feel that gaming is having a negative effect on your life or a family member's life, our FAQ page has information on the different ways to get help.

Stay in Control

Self-Limit Tools

tk game offers several self-control features to help you stay fully in control of your gaming.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, you will not be able to deposit more than that amount within the period.

Session Time Limit

Set a time limit for how long you play in one sitting. When the time is up, you will be notified and the session will end automatically if needed.

Self-Exclusion

Block access to your account for a set period or permanently. During this time, logging in or depositing will not be possible.

Bet Limit

Set a maximum total bet amount for a session or a set period, so you cannot exceed it.

Take a Break (Cooling-Off)

Set a short-term cooling-off period — from 24 hours up to 30 days. Your account will be temporarily inactive during this time.

View Gaming History

You can view your full history of bets, wins and losses, and deposits and withdrawals from your account at any time.

To activate any of these features, contact tk game via 24/7 live chat or send an email request. Our support team provides service in both Bengali and English.

Stay Alert

Warning Signs of a Problem

If you notice the following signs, your gaming habits may be reaching a harmful level. Be honest with yourself.

Playing to Win Back Lost Money

Repeatedly returning to try to recover losses — known as "chasing losses" — is the first sign of a problem.

Spending More Time Than Planned

Starting with the intention of playing for a short while and then losing track of hours is a sign of lost control.

Spending Beyond Your Budget

Using money set aside for food, rent, or other essential expenses to place bets can lead to serious financial harm.

Hiding It from Family and Friends

A tendency to keep the amount you play or your losses secret from those close to you is a cause for concern.

Emotional Distress

Excessive depression or anger after a loss, or a strong urge to keep playing after a win — both are warning signs.

Impact on Work and Relationships

If gaming is causing you to lose focus at work, distance yourself from relationships, or avoid responsibilities, seek help.

How to Get Help

You Are Not Alone — Get Help

Acknowledging a problem takes courage. From people close to you to professional counsellors — support is available.

tk game Live Chat Support

Let our 24/7 live chat team know that you want to set up self-exclusion or a limit. The team provides service in both Bengali and English and will assist you with full confidentiality.

Contact Us by Email

If you are not comfortable talking directly via live chat, send us an email. Our support team will respond quickly and take action based on your situation. Support email: [email protected]

Family and Close Friends

Family members and trusted friends are often the first source of support. Talk to them openly. They can stay by your side and help you change your habits.

Professional Counsellors

Reach out to a mental health professional or an addiction counsellor. In Bangladesh there are various hospitals and clinics that provide mental health services where you can get help confidentially.

Support Groups

People who have faced the same problem and come through it have a great deal to offer. Joining a local or online support group is a good step.

Read and Understand for Yourself

Learn about the nature of addiction, how it affects the brain, and the path to recovery. Awareness is the first step toward change. You can read more about tk game's values and principles on our About Us page.

Our Commitment to Responsible Gaming

tk game is more than a gaming platform — we actively work to protect the wellbeing of our players. Our team is always ready.

  • Age verification is mandatory at account registration — access is not permitted for anyone under 21.
  • Self-exclusion requests are accepted at any time and acted on promptly.
  • We actively help players set deposit and bet limits.
  • Our 24/7 support team is always ready to respond to any concern.
  • We never direct promotions at minors or people at risk.
  • Players' personal information is kept secure — see our Privacy Policy.
More Information

Core Principles of Responsible Gaming

Responsible gaming means knowing your financial limits before you play, accepting the possibility of loss before placing a bet, and treating a win as a matter of chance — not skill or guaranteed income. We always remind those who play at tk game: keep entertainment within your budget; this is not an investment.

The age limit is not just a rule — it is there to protect minors. If a family member could access your device, make sure your account has a strong password and that you log out consistently.

People close to you will often notice that a gaming habit is becoming a problem before you do. Take family concerns seriously. If you feel the need to hide how much you play, take that as a sign that something is not right.

tk game is always operated transparently. The full terms of our bonuses and offers are open to everyone — we never run misleading promotions. Make your decision to play with a clear head.

Frequently Asked Questions

Responsible Gaming FAQ

Players must be at least 21 years old to place any bet or take part in any casino game at tk game. Proof of age may be required during registration and verification. No one under this age is permitted to open an account or play.

To set a deposit limit, contact our 24/7 live chat or send a request to our support email. Our team will help you set a daily, weekly, or monthly limit. Once a limit is set, it may take a short time to come into effect. If you wish to increase a limit, a waiting period will apply after the request is made.

Self-exclusion lets you close your account temporarily or permanently. During this period, you will not be able to log in, deposit, or place bets. To apply, contact us via live chat or email and mention "self-exclusion". For permanent exclusion, the account will not be reopened.

Start by talking to them calmly and letting them know you are there for them. If you inform the tk game support team, we can take the necessary steps regarding the account in question. You should also seek help from a local mental health professional or counsellor.

Watch out for these signs: repeatedly playing to try to recover lost money, spending beyond your budget, hiding how much you play from family, gaming affecting your work or studies, and feeling restless when you cannot play. If any of these apply, seek help.

Your account balance remains safe during self-exclusion. Once the exclusion period ends, or where applicable, a withdrawal can be processed. Contact the support team for details.